Cyber Security

Help, My Online Account Has Been Hacked – How to Avoid This

First off, let me state that over 99% of eBay users are genuinely honest, it is the remainder that catch the headlines as people ONLY report bad news widely. This article is aimed at advising you on how to protect your eBay account. These guides can also be used to protect other online accounts you may hold.

First off, how do they get my details?


If I was to call you on the telephone and ask for your username and password, you would tell me where to go right? So why do many users enter this information into an unsolicited email?

It has been proven that most hackers are actually after your details, and if you have never entered them into a forum, how can it be safe?

It is a simple rule, if you NEVER enter your username and password into a site then it is very likely that it is a scam.

1. How to avoid it?

For eBay, log into your eBay account through the link on the right bottom of your browser. Then click your username. From the drop down menu, click your Username. Once you have clicked this your browser will change to your eBay account.

For PayPal, log into your Paypal account through the link on the right bottom of your browser. Then click your username. Once you have clicked this your browser will change to your PayPal account.

For your own website, save this url to your desktop: _

When you have finished with your eBay account, you should look through your messages in Your eBay account. You will see a message from Trust Guard(in blue), stating you have successfully verified your eBay account.

You will then see a message from eBay with the following message:

“You’ve received a message with a link you can follow to learn how to access your account. Click here to access your account.”

You should then click the link without replying to the email and start navigating through eBay to your auction and PayPal accounts. When you get to your auction account, you should be able to login with your username and password.

Just to be sure, check your storage area as having a new seller account can result in your missing files being replaced by old files that may have been thousands of years old.

2. What happens if I lose my information?

You can lose your information if you:

  • Lose your communication cable and have to use an internet extender to connect to the internet.
  • Lose your computer and need to backup your data for other reasons than accident.
  • Lose your communication device and have to use an external hard drive to store your data.

External hard drives are more reliable than most people will admit and all you have to do is to download a free service like “TekDrive” to store your data. I do not personally recommend “TekDrive” as your data storage due to the fact that they will try to sell you extra software you do not want and can possibly wipe your data formatted to it. However, for those things that you truly need backed up, you can save everything to a USB drive and then format the USB drive using your choice of anti-virus software. New files are uploaded and saved to the USB drive as mentioned in the instructions.

3. How do I lose my important information?

Lose your information if:

  • You intentionally destroy it.
  • You lose it due to a database crash or any other reason beyond your control.
  • You leave it lying around for anyone to see.
  •  You forget about it and never think to look for it.
  • Let me give you some scenarios to think about:
  • You drafted a letter regarding business matters and, upon finishing, decided to save the document for further consideration.
  •  You post the document on your website and post your letter No reply also.
  • You receive mail containing a headline that sounds too good to be true or contains spelling mistakes.
  • You open the mail to find the attached file and a file called WORKING.pdf.exe is not the file you downloaded.

An Ounce of Prevention

Minimizing the fallout from those inevitable data breaches isn’t effortless. You need to take what steps you can and remain vigilant. That said, the effort involved is vastly less than the Herculean task of recovering after hackers manage to steal your identity.

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